Easy Service CRM

 

 

"Effective Way of Handling Service Calls & CRM activities."

EasyServiceCRM is a flexible and adaptable serviceCRM solution serving industries of all kinds, including A/c, Electronics, IT etc. It allows an advanced level of customization without draining business's budgets.It adds the business management functionality you need to successfully take your field service business to the next level in profit, customer satisfaction, and productivity.

With EasyServiceSRM, running your business on paper becomes a thing of the past. It even replaces all of the different software programs you once used, becoming your single source for all of your management needs. EasyServiceCRM is also customizable, so that it can meet the specific demands of your business. It has functions that are perfect for small businesses and startups, and hierarchy management options for companies that have more than one site location or franchises.

There's nothing more frustrating for a customer than when their service technician is in the dark and doesn't know the details of their issue, especially when the clock is ticking. By using EasyServiceCRM for field service management, you'll now have incredibly efficient ways to track and manage orders, which greatly increases your organization's ability to expedite and respond to your customers' needs. Using ServiceMax's work order management, you can manage easily your field service teams and their geographies, as well as field activities including assignment, creation, execution, closure and debrief of fieldwork. Your partner service teams can also benefit from this work order management capability.

Highlights

Online Service Management Web Portal with Mobility Solutions for Clients.

Effectively handling of AMC, Preventive Maintenance & Complain Calls.

Quickly Assign Jobs Orders to the Right Technician.

Easily to update & Manage Call Details.

Smart Tracking of Inward / Outward Material from Service Center.

Plan & Manage your Work to Do List in the System.

Graphical Reports for Daily Call Logs,Engineer Performance, AMC Renewal

Smarter way in handling complains through Mobile App. & Many More..

EasyService CRM replaces every piece of software you used in the past including :

•      General Service Software
•      Scheduling Software
•      Small Business Software
•      Job Management Software
•      Biomatric Attendance System
•      Customer Relationship Management Software (CRM)

EasyServiceCRM complete suite of collaborative and mobile field service applications in the cloud that offers unprecedented capabilities to companies in field service to optimize operations